LocalSeek Biz Support
Get help setting up your restaurant, managing campaigns, and growing your customer base.
Email Support
support@localseek.app
Getting Started Guide
Complete setup walkthrough
System Status
All systems operational
Frequently Asked Questions
How do I get started with LocalSeek Biz?
Sign up at biz.localseek.app, verify your personal phone, search for your business on Google Places, verify your business phone, and complete your profile. The whole process takes about 10 minutes.
When is my card charged?
Shops that join before January 1, 2027: the card you added at signup is first charged US$100 on January 1, 2027 (it may post on the next business day), and we email you a reminder the week before — cancel before then and you're never charged. Shops that join on or after January 1, 2027 have no free trial: the first US$100 is charged at signup. After the first charge, billing repeats every month.
How do I cancel my subscription?
In the LocalSeek Biz app, go to Settings → Subscription and tap "Cancel subscription" — the app shows which case applies before you confirm. If you cancel within 14 days of your first charge, that charge is refunded in full and the subscription ends right away — this applies to every shop, whenever it joined. After that, cancelling stops all future charges and you keep access until the end of the period you already paid for.
Is my customer data safe?
Yes. Your customers' data is safe with LocalSeek — we never sell, share, or give customer information to any third party. It stays private and secure, and only you and your team can see it. View your customer insights anytime in the Analytics section of the app.
How does billing work?
LocalSeek Biz is US$100/month per shop (plus tax), billed by Stripe to the card you add at signup. Shops that join before January 1, 2027 are free until then and are first charged on January 1, 2027, then on the 1st of each month. Shops that join later have no free trial: they're charged at signup, then monthly on that date. Every shop can cancel within 14 days of its first charge for a full refund. No contract — cancel anytime, and you can update your card in Settings → Subscription.